Projects realized by HVK Learning
These projects provide a good picture of how developed training courses are used in practice.
REALIZED PROJECTS
Behavioral training with VR
PostNL
Behavioral training with VR
Under our new label, Learning Linkers, we have developed a behavioral training for employees of the Dutch Mail services, PostNL. We have created an interactive VR solution for this. The VR experience is set up in such a way that it is used for the PostNL leadership program and for parcel deliverers who deliver large packages.
Safety training with Virtual Reality
KLM
Safety training with Virtual Reality
HVK Learning has developed a safety training in collaboration with partners, which can be followed remotely and completely independently.
The challenge was to develop a training that can be run independently. The target group is located all over the world. It was important that the program was easy to follow.
We have created a learning design, which has resulted in an interactive blended program using VR. The training is available in different languages and is scalable. It’s being rolled out over the world at 200 destinations of AirFranceKLM.
After following the training the trainees are ‘certified’ to perform the safety tasks.
Hololens in logistics training
KLM Cargo
Hololens in logistics training
HVK Learning has again developed an innovative training with Hololens. This time for building Freight pallets (unit loading devices) at KLM Cargo. The goal is to improve the effectiveness of the training. In this new learning concept, theory and practice are brought together. The students build up knowledge and skills on the basis of individual and group assignments with the hololens. This new innovative way of training makes people more motivated. The translation into real practice is therefore easier and faster to make. With this we want to aim for a higher quality pallet building and the awareness of the logistics chain is increased, which contributes to a more efficient freight process and higher customer satisfaction.
Hololens Training in Aircraft Maintenance
KLM
Hololens Training in Aircraft Maintenance
For the Maintenance and Engineering division of KLM I started to innovate the existing maintenance training of a Boeing 777. This has resulted in a unique learning experience, in which we were one of the first to experiment with the use of Hololens in training. The HoloLens is a Mixed Reality glasses, transparent glasses, in which virtual objects are added. At the same time you still see your surroundings and the people around you. Because I believe that interacting with each other is an important element in learning, this technique is promising for learning in the future.
Watch the video impression of this training that HVK Learning has developed together with the Dutch aerospace Center for KLM Engineering & Maintenance.
Hospitality Training
Skyteam
Hospitality Training
HVK Learning has developed various hospitality training modules for Skyteam.
Skyteam is a partnership between 20 Airlines where the same service standard is provided. The airlines can use each other’s network to offer more travel destinations to their customers. Skyteam provides hospitality courses for the frontline staff of these airlines.
HVK Learning developed various effective learning modules about brand management, coping with stress, providing service in case of bad news and disruptions.
Onboarding app KLM
KLM
Onboarding app KLM
HVK Learning has developed an Onboarding Program for new employees at KLM. For this purpose, HVK Learning has used the Onboarding Tool from Appical.
Onboarding is a crucial phase for a successful collaboration between employee and organization. In the rapidly changing (digital) world, companies need to be distinctive; You want to retain talent and guide them well. As an organisation, you want new employees to be ‘up and running’ quickly. With the Onboarding App, HVK Learning has developed a fun and interactive way to onboard new employees.
Watch the video of the Onboarding App.
Training ‘Improve your consultancy skills ‘
Bureau Zuidema
Training ‘Improve your consultancy skills ‘
For Bureau Zuidema HVK has developed learning assignments for their program ‘improve your consultancy skills ‘. The assignments are based on the ‘power and influence program’ (PPIP) that Bureau Zuidema holds license. The Influence model was introduced by scientists berlew and Harrison of Harvard University.
Learning program Service Agents
KLM
Learning program Service Agents
HVK Learning developed a new learning program for service agents of KLM. The result is a blended program, focusing on the skills and basic knowledge that is needed to be able to start working as a Service Agent. During the design phase we put the 70-20-10 learning model and inquiry-based learning central. With the use of simulative e-learning modules, an innovative learning App and behavioral training, it has become a practice-oriented learning program. Several schools in the Netherlands have now included this training in their package
Sales program Air France-KLM
Air France-KLM
Sales program Air France-KLM
HVK Learning has developed and implemented a change program for an international sales team of Air France-KLM in the Caribbean, South America and Indian Ocean in co-creation with a Sales expert.